Frequently Asked Questions
Check most frequently asked questions here, if you still need help then please contact us on 0161 327 3782 or email us at info@k-pods.co.uk.
About K-Pods
A K-Pod is a unique customised garden addition designed for outdoor entertainment. The K-Pod is weatherproof and waterproof. Its a structure made from commercial grade materials built to withstand harsh weather and offer year-round use.
Our craftsmen have years of engineering experience and a passion for innovative design which means the K-Pod will be built to industry standards - from steel sizing a through to ventilation , fixtures and fittings . The result is a commercial grade entertainment pod with a life expentancy of 30 years .
Our standard K-Pods come in two sizes 3m and 3.8m. For the exterior and interior you can choose from our standard colours and materials from the website or alternatively request a bespoke quote where a member of our team will work with you to bring your vision to life. Alternatively we offer our BLACK range service to select clients who require that little bit extra .
You will need either a concrete base or a flat strudy solid surface before we install your K-Pod. You will also need a 32 amp power supply close to the KPod. Our team will undertake a video site survey to assess the base and access requirements prior to pod delivery. When access is rescricted we have alternative options for delivery.
Our average build time for K-Pods is 6-8 weeks from design finalisation. Installation is very quick and usually requires our skilled staff 2-3 hours. Our pods are built on our premises and are plug and play which causes our customers minimum disruption.
You can visit our factory showroom in Adlington, Chorley . Alternatively we are regular exhibitors at Ideal Home Show, Grand Designs and other gardening shows & events. Usually we can arrange free tickets for your visit if you contact us beforehand .
If you decide to move house our K-Pods can be transported with specialist equipment. To request a quote for moving your K-Pod please contact our team.
Payments
Yes. Delivery and installation is included in our prices for all mainland and Wales. For any other locations, there is a travel surcharge for installation. Additional charge may occur if a crane is required to deliver the pod and furniture.
Payment for your K-Pod is completed in stages and spread out over the project. Initiallly you will be required to pay £1000 to rerserve your build slot. Once your design is finalised, before we begin production we require a second payment of 50% of the build cost (less the initial £1000). The remaining 50% will be payable 48 hours prior to the agreed delivery date. You will recieve video confirmation of you K-Pod prior to delivery.
Warranty
All appliances and actuators in your Kustom Pod come with manufacturers' warranties, ensuring peace of mind for each feature. Additionally, the pod itself is guaranteed for 3 years. This covers the structural integrity of your pod, so you can enjoy your outdoor space with confidence. If you have any questions or require warranty support, our team is here to help.